09:50/08-26-2009 3-day MC7094-P2CDCQHA86R WM6.1 1953727 Customer  (Blue Dart Express Ltd.) in India which is major logistic company is using MC7094 (part no.- MC7094-P2CDCQHA86R / OS WM6.1…

I got a question from a partner that is asking if we support Dependent AP's both local routing (office traffic) and remote forward traffic (guest network) to a centralized WS5100 switch? Today…

I have a customer who is resistant to using app center. They would like to either eliminate the taskbar at the bottom of the screen or remove the wireless status / config ICON from the screen Any…

Hi all, I am doing one complex project. And get some questions about RFS7000. Could someone kindly help to give some suggestion? 1. Does RFS7000 do backup of muti RFS6000s simultaneously? 2.Does…

Hello. Lately I've been noticing a few *ODD* Serial Numbers being reported to MSP. S/N: 87??5288?0033 S/N: *IllegalChar* S/N: *IllegalChar* S/N: 01 We even had one that reported "riting success…

I'm working with a customer that's running MSP 3.2. They have a WSFTP server running FTPS in a DMZ, behind a PIX firewall. The PIX can't read the encrypted packets so it can't negotiate and open a…

1) Time/Date - 10:00 am / 08/26/09 2) Response time 4 hour 3) Product - WT4090 4) OS Version BSP30 5) Clarify Case # 1954585 TA is asking if the PC Connection utility (to connect to…

I have a customer asking if he can use a Cisco GBIC on RFS6000. Is the CISCO GBIC card compatible with the RFS6000? 

My customer is transitioning to McAfee AV and now the MC55 is not able to contact app server. Worked fine with Norton AV.  They say the competitors product is not affected. " We are currently…

I have a partner that has asked if there was a way to "Make the terminal beep and turn off/on its scanner when a certain web page is displayed on the terminal" They are using Pocket IE on their…