WT6000 EMDK Strange Error Initializing ProfileManager

G Greg Pola 3 years 7 months ago
15 1 0

We have an WT6000 with Android 5.1.1 and EMDK 6.3.23.623. When initializing the EMDK and acquiring the ProfileManager, we are getting an odd exception which prevents the creation of the ProfileManager. Here is the initialization routine we are using:

mProfileManager = ( ProfileManager ) mEMDKManager.getInstance( EMDKManager.FEATURE_TYPE.PROFILE );

This code is called after receiving the onOpened() notification after EMDK initialization. The call above results in the following exception stack trace:

03-07 16:36:17.084: E/com.symbol.emdk.personalshopper.PersonalShopperHelper(11700): Error in creating new PersonalShopper
03-07 16:36:17.084: W/System.err(11700): com.symbol.emdk.personalshopper.PersonalShopperException: Feature not supported
03-07 16:36:17.084: W/System.err(11700): at com.symbol.emdk.personalshopper.PersonalShopper.(PersonalShopper.java:108)
03-07 16:36:17.084: W/System.err(11700): at com.symbol.emdk.personalshopper.PersonalShopperHelper.getInstance(PersonalShopperHelper.java:23)
03-07 16:36:17.085: W/System.err(11700): at com.symbol.emdk.EMDKManager.getInstance(EMDKManager.java:249)
...

This appears to be a defect in the EMDK on this device. Is this a known issue and what can be done to repair the device? Just update the EMDK?

Thanks!

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1 Replies

J Jason Whetton

Hi,
Was this issue ever resolved? I'm seeing the same thing with a T51.

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