PDF417 decoder Missing from DataWedge 3.3 on MC9190

J JOSHUA CAISSIE 3 years 7 months ago
7 2 0

Hi,
 
I setup MC9190's with software on a regular basis but one came through where the DataWedge 3.3 software is not giving me an option to use a PDF417 decoder. I can't figure out how to add this decoder or why it's missing in the first place. I have two other devices of the same model that have DataWedge 3.6 on them and have the PDF417 option available. Does anyone know how to add PDF417 support to DataWedge on the device? I've also tried to find an installer for DataWedge 3.6 online but have been unsuccessful. I'm not sure that would even help but I'm trying anything.

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2 Replies

E Efkan YILMAZ

Does your device have an Imager, or a Laser scanner?  If laser, it cannot read 2D so I don't think it would show you the option.

J JOSHUA CAISSIE

I was wondering that too but I'm not sure how to confirm that. It looks identical to the other units I have. Do you know a way to confirm if it's Imager or Laser?

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