P4T Thermal Transfer Ignored

C Chris Misztur 3 years 7 months ago
2 2 0

We have a couple P4Ts that have begun acting up.  We use ribbon and what has been happening recently is that when a print job is sent the label feeds but there is nothing printed on the label.  I have been playing with one of the printers and noticed that after issuing ~JC^XA^JUS^XZ and restarting the printer it will start printing again for a couple labels and then quit, feeding a blank label... as if it was trying to print direct.
 
  "firmwareVersion" : "SHCPT11z48          ",
  "firmwareDate" : "02/26/13"
 
Do you guys have any ideas what could be wrong?
 
/c

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2 Replies

E Efkan YILMAZ

Hi Chris, It looks like you're getting support on this from Zebra Tech Support.  We'll post the resolution once it's complete. 
Have a nice long weekend.
Robin

E Efkan YILMAZ

Hi Chris,
I'm looking for someone to vet this issue out with you. I have ideas, but they're likely all wrong as thermal transfer printing specifically is not my strong suit.  I'll make sure someone contacts you soon.
Robin

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