Hi,

I've been tasked with testing the MC9300 scan guns with our existing warehouse application.  I'm trying to configure the Velocity connection settings using StageNow. I've been able to go through all the steps but when I scan my Stagenow barcode I get an error:

EXCEPTION, FileAction-FMC Couldn't connect to server = xxx.xxx.xxx.xxx and port = 21, check wifi connection.

I'm able to ping my IP address from the scan gun so it's accessible. I've also verified that the FTP server is running on port 21. The task manager shows it as "Symbo.StageNow.V2Client.exe.  I have my firewall turned off to make sure it's not blocking anything.

I've done a lot of internet searches and haven't found anything useful. I've also searched the forums here but nothing came up.

Can anyone point me to where to look?