Error ZC300 Link OS

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H Hunter Gonzalez 2 years 1 month ago
19 2 0

Hello

We are getting an SDK: Unexpected error when try to open a tcp connnection it happen after printing some cards
try
{
printerConnection = new TcpConnection("10.10.10.100", TcpConnection.DEFAULT_ZPL_TCP_PORT);
printerConnection.Open();
}
catch (ConnectionException cex)
{
description_error = cex.Message.ToString();
return;
}

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2 Replies

A Alfred Teixeira

Hello,

Please contact Zebra Technical Support to open a support case for this issue.
https://www.zebra.com/us/en/about-zebra/contact-zebra/contact-tech-supp…

Regards,
AT

S Stephen Troup

I've had a similar issue, I seem to recall I had to reset the network connection to allow it to clear and build a new one. Telling the printer to reset it's ethernet interface should allow it clear the error and continue to work.

I believe I called the ResetNetwork from a DeviceUtilZmotif object, this would also reset the encode over ethernet interface as well. I'd have to check my test code to confirm it though.

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