We configure the base/scanner as Simple COM Port Emulation to read the data from a backend and as soon we read the configuration barcode, the scanner was disconected from the base, and we are not able to reconect it.
A new COM port appears in the computer as soon we conect the base to the USB port, so it seem the configuration work , but the scanner is not able to connect to the base, like dead.. And as the configuration to restore / updtae / reset to factory / etc .. came from the scanner, we are not beign able to do anything.
does nyone have the same problem?
3 Replies
Simple COM Port Emulation is for Win98 or XP . for Windows 7/10/11 the interface to select is USB CDC
since cradle is not enumurated it does not power up . and needs to be set to default state .
Use following options
Option 1 : go to registry settings under Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_05E0&PID_0600
Select your device and navigate to devcie parameter
change settings EnhancedPowerManagementEnabled and DeviceSelectiveSuspended to 0
Unplug and plug the cradle back , cradle should now stay powered and you should be able to pair the scanner and set it to default or to CDC mode instead .
Option 2 Plug USB port of cradle and quickly pair the scanner and set to default while the cradle still powered .
Option 3 : Reboot PC and while PC is booting and prior windows starts quickly pair the scanner to cradle and do set default .
Option 4: Plug the cradle USB port to 5V power supply ( used for Mobile phones ) . if the cradle power up then pair the scanner and set it to default .
thanks i will try!!
Here USB CDC interface parameter
