Good Day!
I have a problem when installing the zebra browser print software.
Attached is my screen shot about this error with unrecognized alert message when launched it.
This happens when I installed it once and appeared when I remove my previous version and want to re-install it.
The following is my environment:
Win 10 with newest update
Printer: GK420t
browser print software version: v131445
Zebra Utility version: zsu-1191290
Please give me some direction to this problem, thank you!
2 Replies
The alert message shown as "??????" is due to the language base of the operating system on the PC. It looks like that the language encoding of the error message cannot be decoded properly. Therefore the alert message is displayed as "??????".
If you try the installation on an English based operating system, you should be able to see the alert message properly.
Thanks for the comment.
I don't know there is system language issue when installing.
Will try it again.