Hello Daniel, 

Thank you very much for your response. The devices are not under an EMM and also they do not have wifi or mobile data enabled (this is a request from our client).  The only way for someone to play with the EHS is if they have the administrator code which I am pretty sure they do not. 

Below I provide link which demostrates this behavior. 

https://drive.google.com/file/d/1Y2gvtBnX8nonp_Wo8J6wpnqe-xyugnjj/view?usp=sharing

The device that you see in the video is one of our test devices (not a client's device). This specific device was stored and was inactivefor about one month. Today I re-opened the device to perform some tests and, as you can see in the video, the EHS was not automatically launched and also the camera app was disabled (observe that there is no icon of the camera app at 0:15 of the video). 

Afterwards, in the video, I open our application and when I try to launch the camera the app crashes (0:36 in video - this is the ActivityNotFound exception that I saw using the RxLogger).

At 0:42 I relaunch the EHS and after that everything works fine - the camera was re-enabled and our application was working as expected. 

For your reference, I am also sharing the contents of the EHS configuration file. Please review it and let me know if you notice anything unusual.

<?xml version="1.0" encoding="UTF-8"?><config>
  <kiosk>
    <application label="Καταμέτρηση" package="com.chris.mciydro" activity="com.chris.mciydro.MainActivity"/>
  </kiosk>
  <applications>
    <application label="Καταμέτρηση" package="com.chris.mciydro" activity="com.chris.mciydro.MainActivity"/>
  </applications>
  <tools>
    <application label="Καταμέτρηση" package="com.chris.mciydro" activity="com.chris.mciydro.MainActivity"/>
  </tools>
  <passwords>
    <admin attempts="1">jDt1n+SY4UQozA9FygYPKcthE5/KOnTivNFi8GY/mls=aQhEJJCJuYrijkdAvLoPhFeP2KbHa1qcGPKzycozE/M=</admin>
  </passwords>
  <user_options>
    <icon_settings>
      <app_icon_size>M</app_icon_size>
    </icon_settings>
  </user_options>
  <preferences>
    <admin_inactivity_timeout>120</admin_inactivity_timeout>
    <orientation>portrait</orientation>
    <wallpaper/>
    <usb_debugging_disabled>0</usb_debugging_disabled>
    <icon_label_text_color>#FFFFFFFF</icon_label_text_color>
    <auto_launch_enable>0</auto_launch_enable>
    <service_auto_launch_enable>0</service_auto_launch_enable>
    <keyguard_search_disabled>1</keyguard_search_disabled>
    <admin_max_attempts>20</admin_max_attempts>
    <system_settings_restricted>1</system_settings_restricted>
    <icon_label_background_color>#00FFFFFF</icon_label_background_color>
    <fullscreen>0</fullscreen>
    <keyguard_camera_disabled>1</keyguard_camera_disabled>
    <kiosk_mode_enabled>0</kiosk_mode_enabled>
    <title>
      <value>[serial_number]</value>
    </title>
    <title_bar_icon>
      <title_bar_icon_disabled>0</title_bar_icon_disabled>
    </title_bar_icon>
    <configurable_user_options>
      <app_icon_settings_disabled>1</app_icon_settings_disabled>
    </configurable_user_options>
    <admin_lock_out>
      <recovery_enabled>0</recovery_enabled>
    </admin_lock_out>
    <screen_blanking>
      <blanking_enabled>0</blanking_enabled>
      <speed_threshold>10</speed_threshold>
      <blanking_mode>1</blanking_mode>
    </screen_blanking>
    <apps_disabled>
      <application package="com.android.contacts"/>
      <application package="com.android.mms"/>
      <application package="com.android.soundrecorder"/>
      <application package="org.codeaurora.dialer"/>
      <application package="com.google.android.apps.photos"/>
      <application package="com.google.android.apps.maps"/>
      <application package="com.android.chrome"/>
      <application package="com.google.android.gm"/>
      <application package="com.google.android.apps.docs"/>
      <application package="com.android.vending"/>
      <application package="com.google.android.videos"/>
      <application package="com.google.android.apps.tachyon"/>
      <application package="com.google.android.apps.messaging"/>
      <application package="com.google.android.youtube"/>
      <application package="com.google.android.apps.youtube.music"/>
      <application package="com.google.android.calendar"/>
    </apps_disabled>
    <apps_enabled>
      <application package="com.android.documentsui"/>
      <application package="com.mci.ergolavia"/>
      <application package="com.android.deskclock"/>
      <application package="com.android.settings"/>
      <application package="com.zebra.bluetooth.settings"/>
      <application package="com.symbol.dataanalytics"/>
      <application package="com.symbol.zebravolumecontrol"/>
      <application package="com.zebra.smartmu.app"/>
      <application package="com.symbol.vod"/>
      <application package="com.symbol.tool.stagenow"/>
      <application package="com.symbol.rxlogger"/>
      <application package="com.symbol.pttexpress"/>
      <application package="com.zebra.ppcclient"/>
      <application package="com.google.android.googlequicksearchbox"/>
      <application package="com.zebra.devicetracker"/>
      <application package="com.symbol.datawedge"/>
      <application package="com.symbol.fusionlogger"/>
      <application package="org.codeaurora.snapcam"/>
      <application package="com.symbol.batterymanager"/>
      <application package="com.symbol.fusionsettings"/>
      <application package="com.google.android.keep"/>
      <application package="com.android.inputmethod.latin"/>
      <application package="com.android.traceur"/>
      <application package="com.google.android.calculator"/>
      <application package="com.symbol.btapp"/>
      <application package="com.displaylink.presenter"/>
      <application package="com.symbol.mxmf.csp.enterprisekeyboard"/>
      <application package="com.zebra.licenseuiapp"/>
      <application package="com.qualcomm.qti.qms.service.telemetry"/>
    </apps_enabled>
  </preferences>
</config>

Any suggestion is greatly appreciated. Thank you in advance.

Chris

Hello Daniel,

I hope you're having a good morning. I wanted to let you know that I think your idea is fantastic, and I appreciate it very much. I'll make an effort to replicate the issue myself, or I'll try to obtain a device from our client that exhibits this problem (unfortunately, the device shown in the video is now functioning properly). I look forward to meeting you at the DevKitchen event.

Bestregards,

Chris