Core Scanner application error when connecting LS2208

S Sean Manalili 3 years 7 months ago
29 0 0

I've configured LS2208 as IBM Hand-Held USB dervice. Everytime I connect the device to the computer, Core Scanner crashes based on the Application error in the Windows Logs.
 
Faulting application name: CoreScanner.exe, version: 3.0.4.0, time stamp: 0x56f8ced7
Faulting module name: IBMHIDTrans.dll, version: 3.0.4.0, time stamp: 0x56f8ceb4
Exception code: 0xc0000005
Fault offset: 0x000000000001b9f9
Faulting process id: 0x2c0c
Faulting application start time: 0x01d2274b60f2fee4
Faulting application path: C:\Program Files\Zebra Technologies\Barcode Scanners\Common\CoreScanner.exe
Faulting module path: C:\Program Files\Zebra Technologies\Barcode Scanners\Common\IBMHIDTrans.dll
Report Id: c40ba72e-9046-4e02-a1b8-cb2f1ef7eb62
Faulting package full name:
Faulting package-relative application ID:
 
 
I think this is the reason why the scanner could not be detected by the 123Scan application. I've tried doing the same in the following environment: Windows XP x86, Windows 7 x86 and Windows 10 x64 and the same error happens.
 
The model of the scanner is LS2208-SR20007R-UR which was manufactured on 05Jan16.
 
Thank you in advance for the help.

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